Typically travel websites contain a search form and some details about the places and some banners. But many search forms doesn’t work or rather slow comparing to the fast world of Travel. Searching the world of database pertaining to hotels , flights or cruises needs the provider to store and process updated information. Search engine should be efficient enough to search, consolidate and display the required information of the browser.
Most often websites fail in doing so. For example in flight search, you may be happy to see a cheap price on display with one stop. If you falsely book without looking at the stop hours, you will end up wasting several hours for the second hop. Some hotel search engines first show you list price hotels and then save rate hotels in that order. But you may save lot of money with hot deal save rate hotels if booked online.
Next there is a question of whom to believe and who to rely on. Are they really following the guidelines of privacy and security?
Do they stick on to the commitments they made at the time of booking?
Is it backed by network of travel industry? These are some of the questions you should raise in your mind before committing yourself. Customer live support should be there at any time for you to verify. The website should be able to provide link for status verification of your reservation and for cancellations as well.
There is lot of developments in today’s technology. The customers can track the flights live position where it is now flying etc., Many sites provide this facility online for their clients. If you are buying in your currency which is different from what is followed in the website, check if the website follows the standard money exchange rates. Some times you may loose money heavily in exchange conversion rates.
Status tracking should always be possible from the website. Let it be flight or Hotel reservation the browsers should be able to track the status for upgrades, monitoring and cancellations using their reservation ID. Or else you will be kept in dark about the status.